Privacy Policy

Introduction

Codivo (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our Zima AI Photo Generator mobile application (“App”). We understand the importance of your privacy, especially when dealing with AI-powered image processing services.

Key Privacy Principle: We do not store your images or generated content. All image processing is performed in real-time, and images are immediately deleted from our systems after processing is complete.

1. Information We Collect

1.1 Account Information

When you create an account, we collect:

• Email address
• Username (if applicable)
• Password (encrypted and hashed)
• Account preferences and settings

1.2 Subscription and Payment Information

For subscription management, we collect:

• Subscription plan details
• Payment information (processed securely through third-party payment processors like Apple App Store, Google Play Store, or Stripe)
• Billing history and transaction records
• Usage limits and consumption data

1.3 Device and Usage Information

We automatically collect certain technical information:

• Device type, model, and operating system
• App version and build information
• Device identifiers (IDFA, Android ID, etc.)
• IP address and general location information
• App usage statistics (features used, session duration, frequency of use)
• Performance and crash data
• Network connectivity information

1.4 Image Processing Data (Not Stored)

Important: While we process the following data to provide our AI services, we do not store any of this information:

• Images you upload for processing
• AI-generated images created by our service
• Text prompts and generation parameters
• Image metadata and processing instructions

All image data is processed in real-time and immediately deleted from our servers upon completion of processing. We maintain this policy to protect your privacy and ensure your creative content remains solely in your control.

2. How We Use Your Information

2.1 Service Provision

We use your information to:

• Provide AI image generation and processing services
• Manage your account and subscription
• Process payments and billing
• Authenticate and secure your account
• Deliver customer support
• Send service-related notifications

2.2 Service Improvement

We use aggregated, anonymized data to:

• Improve our AI models and algorithms
• Optimize app performance and user experience
• Develop new features and services
• Analyze usage patterns and trends
• Identify and fix technical issues

2.3 Legal and Safety

We may use your information to:

• Comply with legal obligations
• Protect against fraud and abuse
• Enforce our Terms of Service
• Respond to legal requests
• Protect the rights and safety of our users

3. How We Share Your Information

3.1 Service Providers

We may share limited information with trusted third-party service providers who assist us in:

• Cloud infrastructure and hosting services
• Payment processing (Apple, Google, Stripe)
• Analytics and performance monitoring
• Customer support platforms
• Email and communication services

These providers are bound by strict confidentiality agreements and are only authorized to use your information as necessary to provide services to us.

3.2 Legal Requirements

We may disclose your information when required by law or when we believe in good faith that disclosure is necessary to:

• Comply with legal processes or government requests
• Protect our rights, property, or safety
• Protect the rights, property, or safety of our users
• Investigate potential violations of our Terms of Service

3.3 Business Transfers

In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the transaction. We will notify you of any such change in ownership or control of your personal information.

3.4 What We Never Share

We never share:

• Your uploaded or generated images (because we don’t store them)
• Your personal information for marketing purposes without consent
• Individual usage data that could identify you personally
• Account access credentials

4. AI Processing and Data Security

4.1 Image Processing Security

Our AI image processing follows strict security protocols:

• All images are transmitted using encrypted connections (TLS/SSL)
• Processing occurs in isolated, secure computational environments
• Images are automatically and permanently deleted after processing
• No human review or manual intervention occurs during processing
• Processing logs contain no image data or personally identifiable information

4.2 Data Protection Measures

We implement comprehensive security measures including:

• End-to-end encryption for data transmission
• Secure storage with encryption at rest
• Regular security audits and penetration testing
• Access controls and authentication systems
• Employee training on data protection practices
• Incident response and breach notification procedures

4.3 AI Model Training

We want to be transparent about our AI practices:

• We do not use your uploaded images to train our AI models
• We may use anonymized, aggregated usage patterns to improve service performance
• Our AI models are trained on publicly available datasets and licensed content
• We continuously work to eliminate bias and improve AI fairness

5. Data Retention and Deletion

5.1 Account Data

We retain your account information for as long as your account is active. When you delete your account:

• Personal information is deleted within 30 days
• Billing records may be retained for tax and legal compliance purposes
• Anonymized usage analytics may be retained for service improvement
• Some data may persist in backups for up to 90 days before being permanently deleted

5.2 Image Data

Images are never retained:

• Uploaded images are deleted immediately after processing
• Generated images are deleted immediately after delivery to your device
• No copies are made or stored in any form
• No image data persists in temporary files, caches, or backups

6. Your Privacy Rights and Choices

6.1 Account Management

You can:

• Update your account information at any time
• Change your email address and password
• Modify your subscription plan
• Delete your account and all associated data

6.2 Communication Preferences

You can control communications by:

• Adjusting notification settings in the app
• Unsubscribing from marketing emails
• Opting out of promotional communications
• Contacting us to update your preferences

6.3 Data Access and Portability

Upon request, we can provide:

• A copy of your personal information we maintain
• Information about how your data has been used
• Data export in a portable format where technically feasible

7. Regional Privacy Rights

7.1 European Union (GDPR)

If you are a resident of the European Economic Area, you have the following rights:

• Access: Request information about your personal data
• Rectification: Correct inaccurate personal data
• Erasure: Request deletion of your personal data
• Restriction: Limit how we process your data
• Portability: Receive your data in a portable format
• Objection: Object to certain types of processing
• Complaint: File a complaint with a supervisory authority

7.2 California (CCPA)

California residents have the right to:

• Know what personal information we collect and how it’s used
• Request deletion of personal information
• Opt-out of the sale of personal information (we don’t sell personal information)
• Non-discrimination for exercising privacy rights

7.3 Other Jurisdictions

We comply with applicable privacy laws in all jurisdictions where we operate and will honor similar rights where legally required.

8. Children’s Privacy

The App is not intended for use by children under 13 years of age. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take immediate steps to delete such information.

Parents and guardians who believe their child has provided personal information to us should contact us immediately at info@codivo.io.

9. International Data Transfers

Your information may be processed and stored in countries other than your own. We ensure that any international transfers comply with applicable data protection laws through:

• Adequate protection measures
• Standard contractual clauses
• Certification schemes where applicable
• Ensuring recipients provide equivalent protection

10. Third-Party Services and Links

The App may integrate with or contain links to third-party services, including:

• Payment processors (Apple App Store, Google Play Store, Stripe)
• Analytics services
• Cloud infrastructure providers
• Social media platforms

These third parties have their own privacy policies, and we are not responsible for their practices. We encourage you to review their privacy policies before providing any information.

11. Privacy Policy Updates

We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will:

• Notify you through the App or by email
• Update the “Last Updated” date at the top of this policy
• Provide at least 30 days’ notice for material changes
• Obtain your consent where required by law

Continued use of the App after changes become effective constitutes acceptance of the updated Privacy Policy.

12. Contact Us About Privacy

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us:

We are committed to addressing your privacy concerns promptly and will respond to all requests within 30 days or as required by applicable law.